Support

What you need

Basaltty on your Mac, free from this site, and Basaltty on your iPhone or iPad. Both devices signed into the same iCloud account, with iCloud Drive on.

The phone cannot find the Mac

Check that the Mac app is running, that both devices are on the same iCloud account, and that both are online. They do not have to be on the same network, but they do both have to reach iCloud.

The phone opens one Mac and not another

Without Basaltty Pro, your phone opens the Mac you chose in the Mac app's settings, under iPhone & iPad. Pro opens all of them, and is bought in the app on iPhone or iPad.

Something else

Open an issue at github.com/FezVrasta/basaltty, with what you were doing and what happened. Replies are best effort, by one person.